Privacy Policy

Wellogo Services Pvt. Ltd. (“us” or “we”) is the author and publisher of the internet resource, www.kyor.com, www.kyorlabs.com, www.kyornow.com, www.kyor.com/workplace (“Website”) on the World Wide Web as well as the software and applications provided by Kyor, including but not limited to the mobile application ‘Kyor’, (together with the Website, referred to as the “Services”). Kyor owns and operates the Services and applications including but not limited to those of the brand names “kyor” provided through the Website.

This Privacy Policy ("Privacy Policy") explains how we collect, use, share and protect personal information about the Users of the Services, including the Diagnostic Centres (as defined in the Terms of Use), the Users (as defined in the Terms of Use), and the visitors of Website (jointly and severally referred to as “you” or “Users” in this Privacy Policy). We created this Privacy Policy to demonstrate our commitment to the protection of your privacy and your personal information. Your use of and access to the Services is subject to this Privacy Policy and our Terms of Use. Any capitalized term used but not defined in this Privacy Policy shall have the meaning attributed to it in our Terms of Use.

By confirming that you are bound by this Privacy Policy (by the means provided on this website), by using the Services or by otherwise giving us your information, you agree to the practices and policies outlined in this Privacy Policy and you hereby consent to our collection, use and sharing of your information as described in this Privacy Policy. We reserve the right to change, modify, add or delete portions of the terms of this Privacy Policy, at our sole discretion, at any time. If you do not agree with this Privacy Policy at any time, do not use any of the Services or give us any of your information. If you use the Services on behalf of someone else (such as your child) or an entity (such as your employer), you represent that you are authorized by such individual or entity to accept this Privacy Policy on such individual’s or entity’s behalf.

1. Why This Privacy Policy?

This Privacy Policy is published in compliance with, inter alia:

• Section 43A of the Information Technology Act, 2000;
• Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules”); and
• Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.

This Privacy Policy states the following:

• The type of information collected from the Users, including sensitive personal data or any information;
• The purpose, means and modes of usage of such information; and
• How and to whom Kyor will disclose such information.

2. Collection of personal information

Generally some of the Services require us to know who you are so that we can best meet your needs. When you access the Services, we may ask you to voluntarily provide us with certain information that personally identifies you or could be used to personally identify you. Without prejudice to the generality of the above, information collected by us from you may include (but is not limited to) the following:

• contact data (such as your email address and phone number);
• demographic data (such as your gender, your date of birth and your pin code);
• data regarding your usage of the Services and history of the appointments made by or with you through the use of Services; and
• Other information that you voluntarily choose to provide to us (such as information shared by you with us through emails or letters).

The information collected from you by Kyor may constitute ‘personal information’ or ‘sensitive personal data or information’ under the SPI Rules. Personal information is defined under the SPI Rules to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.

The SPI Rules further define “sensitive personal data or information” of a person to mean personal information about that person relating to:

• passwords;
• financial information such as bank accounts, credit and debit card details or other payment instrument details;
• physical, physiological and mental health condition;
• sexual orientation;
• medical records and history;
• biometric information;
• information received by body corporate under lawful contract or otherwise;
• visitor details as provided at the time of registration or thereafter; and
• call data records.

Information that is freely available in the public domain or accessible under the Right to Information Act, 2005 or any other law will not be regarded as personal information or sensitive personal data or information.

Privacy statements

3.1  All users note:

This Section applies to all Users.

• Accordingly, a condition of each User’s use of and access to the Services is their acceptance of the Terms of Use, which also involves acceptance of the terms of this Privacy Policy. Any User that does not agree with any provisions of the same has the option to discontinue the Services provided by Kyor immediately.
• An indicative list of information that Kyor may require you to provide to enable your use of the Services is provided in the Schedule annexed to this Privacy Policy.
• All the information provided to Kyor by a User, including sensitive personal information, is voluntary. You understand that Kyor may use certain information of yours, which has been designated as ‘sensitive personal data or information’ under the SPI Rules, (a) for the purpose of providing you the Services, (b) for commercial purposes and in an aggregated or non- personally identifiable form for research, statistical analysis and business intelligence purposes, for (c) for sale or transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates. Kyor also reserves the right to use information provided by or about the User for the following purposes:
  
  
  • Publishing such information on the Website.
  • Contacting End-Users for offering new products or Services.
  • Contacting End-Users for taking product and Service feedback.
  • Analyzing software usage patterns for improving product design and utility.
  • Analyzing anonymized practice information for commercial use.
  
  

You hereby consent to such use of such information by Kyor.

• Collection of information which has been designated as ‘sensitive personal data or information’ under the SPI Rules requires your express consent. By affirming your assent to this Privacy Policy, you provide your consent to such collection as required under applicable law. Our Services may be unavailable to you in the event such consent through an email is not given.
• Kyor does not control or endorse the content, messages or information found in any Services and, therefore, Kyor specifically disclaims any liability with regard to the Services and any actions resulting from your participation in any Services, and you agree that you waive any claims against Kyor relating to same, and to the extent such waiver may be ineffective, you agree to release any claims against Kyor relating to same.
• You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of account registration. If your personal information changes, you may correct, delete inaccuracies, or amend information by making the change on our member information page or by contacting us through info@kyor.com. We will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable. If you provide any information that is untrue, inaccurate, out of date or incomplete (or becomes untrue, inaccurate, out of date or incomplete), or Kyor has reasonable grounds to suspect that the information provided by you is untrue, inaccurate, out of date or incomplete, Kyor may, at its sole discretion, discontinue the provision of the Services to you.
• You may choose to unsubscribe from promotional communications that you receive from Kyor by clicking the ‘Unsubscribe’ link provided at the end of every such promotional communication.
• If you wish to cancel your account or request that we no longer use your information to provide you Services, contact us through info@kyor.com. We will retain your information for as long as your account with the Services is active and as needed to provide you the Services. We shall not retain such information for longer than is required for the purposes for which the information may lawfully be used or is otherwise required under any other law for the time being in force. After a period of time, your data may be anonymized and aggregated, and then may be held by us as long as necessary for us to provide our Services effectively, but our use of the anonymized data will be solely for analytic purposes.
• If you wish to opt-out of receiving non-essential communications such as promotional and marketing-related information regarding the Services, please send us an email at info@kyor.com.
• Kyor may require the User to pay with a credit card, debit card or net banking or pay at the Diagnostic Centres for Services which are availed. Kyor will collect such User’s credit card/debit card number and/or other financial institutional information such as bank account numbers and will use that information for the billing and payment processes, including but not limited to the use and disclosure of such credit card number/debit card number and information to third parties as necessary to complete such billing operation. Verification of credit information, however, is accomplished solely by the User through the authentication process. User’s credit-card/debit card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. However, Kyor provides you an option not to save your payment details. User is advised, however, that internet technology is not full proof safe and User should exercise discretion on using the same.
• Due to the communications standards on the Internet, when a User or anyone who visits the Website, Kyor automatically receives the URL of the site from which anyone visits. Kyor also receives the Internet Protocol (IP) address of each User’s computer (or the proxy server a User used to access the World Wide Web), User’s computer operating system and type of web browser the User is using, email patterns, as well as the name of User’s ISP. This information is used to analyze overall trends to help Kyor improve its Services. The linkage between User’s IP address and User’s personally identifiable information is not shared with third parties. Notwithstanding the above, Kyor may share some of the aggregate findings (not the specific data) in anonymized form (i.e., non-personally identifiable) with advertisers, sponsors, investors, strategic partners, and others in order to help grow its business.
• The Website uses temporary cookies to store certain data (that is not sensitive personal data or information) that is used by Kyor and its service providers for the technical administration of the Website, research and development, and for User administration. In the course of serving advertisements or optimizing Services to its Users, Kyor may allow authorized third parties to place or recognize a unique cookie on the User’s browser. The cookies however, do not store any personal information of the User.
• In order to have access to all the features and benefits on our Website, a User must first create an account on our Website. To create an account, a User is required to provide the following information, which such User recognizes and expressly acknowledges is personal information allowing others, including Kyor, to identify the User: name, User ID, email address, country, ZIP/postal code, age, phone number, password chosen by the User and valid financial account information. Other information requested on the registration page, including the ability to receive promotional offers from Kyor, is optional. Kyor may, in future, include other optional requests for information from the User to help Kyor to customize the Website to deliver personalized information to the User. However, Kyor assumes your consent in relation to various matters, once you complete the registration process.
• This Privacy Policy applies to Services that are owned and operated by Kyor. Kyor does not exercise control over the sites displayed as search results or links from within its Services. These other sites may place their own cookies or other files on the Users’ computer, collect data or solicit personal information from the Users, for which Kyor is not responsible or liable. Accordingly, Kyor does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor does Kyor guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by Kyor of the Website, the Website's provider, or the information on the Website. If you decide to visit a third party website linked to the Website, you do this entirely at your own risk. Kyor encourages the User to read the privacy policies of that website.
• The Website may enable User to communicate with other Users or to post information to be accessed by others, whereupon other Users may collect such data. Such Users, including any moderators or administrators, are not authorized Kyor representatives or agents, and their opinions or statements do not necessarily reflect those of Kyor, and they are not authorized to bind Kyor to any contract. Kyor hereby expressly disclaims any liability for any reliance or misuse of such information that is made available by Users or visitors in such a manner.
• Kyor does not collect information about the visitors of the Website from other sources, such as public records or bodies, or private organizations, save and except for the purposes of registration of the Users (the collection, storage and disclosure of which each User must agree to under the terms of use in order for Kyor to effectively render the Services).
• Kyor maintains a strict “No-Spam” policy, which means that Kyor does not intend to sell, rent or otherwise give your e-mail address to a third party without your consent.
• Kyor has implemented best international market practices and security policies, rules and technical measures as applicable under the relevant rules of the information technology (reasonable security practices and procedures and sensitive personal data or information) rules 2011 prescribes IS/ISO/IEC 27001 standards to protect the personal data that it has under its control from unauthorized access, improper use or disclosure, unauthorized modification and unlawful destruction or accidental loss. However, for any data loss or theft due to unauthorized access to the User’s electronic devices through which the User avails the Services, Kyor shall not be held liable for any loss whatsoever incurred by the User.
• Kyor implements reasonable security practices and procedures and has a comprehensive documented information security programme and information security policies that contain managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected and the nature of Kyor’s business. The reasonable security practices and procedures implemented by Kyor include but are not limited to encrypting data when it is on the move using industry standard practices, keeping all the data within private cloud, regularly changing production keys and password, secure and very limited access to all production servers, performing regular security updates on our servers and more.
• Kyor takes your right to privacy very seriously and other than as specifically stated in this Privacy Policy, will only disclose your personal information in the event it is required to do so by law, rule, regulation, law enforcement agency, governmental official, legal authority or similar requirements or when Kyor, in its sole discretion, deems it necessary in order to protect its rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk, or to enforce or apply the Terms of Use.
• If you have inadvertently submitted any such information to Kyor prior to reading the privacy statements set out herein, and you do not agree with the manner in which such information is collected, stored or used, then you may access, modify and delete such information by using options provided on the Website. In addition, you can, by sending an email to info@kyor.com, inquire whether Kyor is in possession of your personal data, and you may also require Kyor to delete and destroy all such information.
• End-Users’ personally identifiable information, which they choose to provide on the Website is used to help the End-Users describe/identify themselves. Other information that does not personally identify the End-Users as an individual, is collected by Kyor from End-Users (such as, patterns of utilization described above) and is exclusively owned by Kyor. Kyor may also use such information in an aggregated or non-personally identifiable form for research, statistical analysis and business intelligence purposes, and may sell or otherwise transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates. In particular, Kyor reserves with it the right to use anonymized End-User demographics information and anonymized End-User health information for the following purposes:
  
  
  • Analyzing such information for research and development of new technologies.
  • Using analysis of such information in other commercial product offerings of Kyor.
  • Sharing analysis of such information with third parties for commercial use.
  
  
• Kyor will communicate with the End-Users through email, phone and notices posted on the Website or through other means available through the service, including text and other forms of messaging. The End-Users can change their e-mail and contact preferences at any time by logging into their "Account" at www.kyor.com and changing the account settings.
• All Kyor employees and data processors, who have access to, and are associated with the processing of sensitive personal data or information, are obliged to respect the confidentiality of every End-Users’ sensitive personal data and information.
• To the extent necessary to provide End-Users with the Services, Kyor may provide their personal information to third party contractors who work on behalf of or with Kyor to provide End-Users with such Services, to help Kyor communicate with End-Users or to maintain the Website. Generally these contractors do not have any independent right to share this information, however certain contractors who provide Services on the Website, including the providers of online communications Services, will have rights to use and disclose the personal information collected in connection with the provision of these Services in accordance with their own privacy policies.

3.2  Casual visitors note:

• No sensitive personal data or information is automatically collected by Kyor from any casual visitors of this Website, who are merely perusing the Website.
• Nevertheless, certain provisions of this Privacy Policy are applicable to even such casual visitors, and such casual visitors are also required to read and understand the privacy statements set out herein, failing which they are required to leave this Website immediately.
• If you, as a casual visitor, have inadvertently browsed any other page of this Website prior to reading the privacy statements set out herein, and you do not agree with the manner in which such information is obtained, stored or used, merely quitting this browser application should ordinarily clear all temporary cookies installed by Kyor. All visitors, are however, encouraged to use the “clear cookies” functionality of their browsers to ensure such clearing / deletion, as Kyor cannot guarantee, predict or provide for the behavior of the equipment of all the visitors of the Website.
• You are not a casual visitor if you have willingly submitted any personal data or information to Kyor through any means, including email or through the registration process on the Website. All such visitors will be deemed to be, and will be treated as, Users for the purposes of this Privacy Policy, and in which case, all the statements in this Privacy Policy apply to such persons.

 4. Confidentiality and security

• Your Personal Information is maintained by Kyor in electronic form on its equipment, and on the equipment of its employees. Such information may also be converted to physical form from time to time. Kyor takes all necessary precautions to protect your personal information both online and offline, and implements reasonable security practices and measures including certain managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected and the nature of Kyor’s business.
• No administrator at Kyor will have knowledge of your password. It is important for you to protect against unauthorized access to your password, your computer and your mobile phone. Be sure to log off from the Website when finished. Kyor does not undertake any liability for any un-authorized use of your account and password. If you suspect any unauthorized use of your account, you must immediately notify Kyor by sending an email to info@kyor.com. You shall be liable to indemnify Kyor due to any loss suffered by it due to such unauthorized use of your account and password.
• Kyor makes all User information accessible to its employees, agents or partners and third parties only on a need-to-know basis, and binds all such employees to strict confidentiality obligations.
• Part of the functionality of Kyor is assisting the Diagnostic Centres to maintain and organize such information. Kyor may, therefore, retain and submit all such records to the appropriate authorities, or to Diagnostic Centres who request access to such information.
• Part of the functionality of Kyor is assisting the Users to access information relating to them. Kyor may, therefore, retain and submit all such records to the relevant Users and Diagnostic Centres.
• Notwithstanding the above, Kyor is not responsible for the confidentiality, security or distribution of your personal information by our partners and third parties outside the scope of our agreement with such partners and third parties. Further, Kyor shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of Kyor including, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone service of the User etc.

5. Change to Privacy Policy

Kyor may update this Privacy Policy at any time, with or without advance notice. In the event there are significant changes in the way Kyor treats User’s personally identifiable information, or in the Privacy Policy itself, Kyor will display a notice on the Website or send Users an email, as provided for above, so that you may review the changed terms prior to continuing to use the Services. As always, if you object to any of the changes to our terms, and you no longer wish to use the Services, you may contact info@kyor.com to deactivate your account. Unless stated otherwise, Kyor’s current Privacy Policy applies to all information that Kyor has about You and your Account. If a User uses the Services or accesses the Website after a notice of changes has been sent to such User or published on the Website, such User hereby provides his/her/its consent to the changed terms.

6. Children's and minor's privacy

Kyor strongly encourages parents and guardians to supervise the online activities of their minor children and consider using parental control tools available from online Services and software manufacturers to help provide a child-friendly online environment. These tools also can prevent minors from disclosing their name, address, and other personally identifiable information online without parental permission. Although the Kyor Website and Services are not intended for use by minors, Kyor respects the privacy of minors who may inadvertently use the internet or the mobile application.

  7. Consent to this policy

You acknowledge that this Privacy Policy is a part of the Terms of Use of the Website and the other Services, and you unconditionally agree that becoming a User of the Website and its Services signifies your assent to this Privacy Policy. Your visit to the Website and use of the Services is subject to this Privacy Policy and the Terms of Use.

8. Address for privacy questions

Should you have questions about this Privacy Policy or Kyor's information collection, use and disclosure practices, you may contact us at the address: info@kyor.com. We will use reasonable efforts to respond promptly to any requests, questions or concerns, which you may have regarding our use of your personal information. If you have any grievance with respect to our use of your information, you may communicate such grievance to:

Phone: 0124-4794610
Email: info@kyor.com

Schedule
Indicative List of Information by Nature of Service